Archive for the ‘Scab Cleaning Companies’ Category

Would You Hire a $10 an Hour Maid Service?

By:  Cathy Green

A woman contacted me recently to tell me that she was looking for a company to do her laundry.  I told her that we do not do laundry. We only clean homes.

She went on to indicate that she already had someone cleaning her home but needed a company that would do her laundry for her.  She wanted to know if I would be willing to bend my rules on her behalf and have an employee to do her laundry.

Again, I told her we don’t do laundry but I asked her how much she was looking to pay.  She told me that she was searching for a company that could do her laundry for $10 an hour.

$10 an hour?

Truth is, there is no legitimate company out there that is able to do her laundry or anyone else’s for slave wages which is what she was in search of.  There also is no legitimate company out there that can clean a home for slave wages.  Where on earth is the profit margin in $10 an hour?

My question to you is, would you hire a “company” that would offer to do work in your home for $10 an hour?  If your answer is “yes”, I will just tell you that if you ever bring in someone who is charging you that low rate, that is not a real company.  Instead, that is a “scab” service that is paying zero taxes and such a person will demand that you pay them in cash, so as not to leave a paper trail. 

If the $10 an hour person gets hurt in your home, you will be responsible for her medical care.  And if the IRS finds out that you are not taking care of the taxes regarding this person, you’ll be in a heap of trouble.  Have you ever heard of the “Nanny Tax”?  It applies to these “10 an hour” cleaning ladies.

I tell people all the time that they certainly don’t have to hire my company but they definitely should hire a legitimate company to entrust to their homes.  Why hand your key over to someone who is not in business for real and who could easily disappear off into the sunset with stolen goods from your home? 

With real cleaning companies, at a minimum there is an owner whom you can call if there is an issue.  The owner has registered the business.  You can ask the owner whether or not he/she is insured and bonded.  You can ask the owner whether or not the employees have had background checks.

However, with the $10 an hour cleaning ladies from off the street, all you have is a hope and a prayer that this person will not get hurt in your home and that her boyfriend will not get the key to your home and enter it.

Yes, you will definitely save by hiring a $10 an hour (or less) cleaning lady from off the street.  But it could end up costing you soooooo much more in the long run.

Looking for a real cleaning company that is licensed, bonded and insured?  Call UpperCrust Maids, LLC at 301-322-7112

Note:  I write on this issue all the time.  PRESS HERE   for a recent article I wrote about the dangers of hiring these “$10 an hour” scab serves.


Hire a Real Cleaning Company and Avoid the Cleaning Ladies

      Most of us don’t just wake up one morning and decide we need some help in the home. It generally is a process.  Over a period of time it occurs to us that yes, it’s time.

It’s time to stop scrubbing baseboards. It’s time to stop dusting furniture. It’s time to stop mopping floors.  It’s simply time to turn it over to hired help.

There are several choices that a consumer needs to make when s/he finally makes the decision to bring in hired help.

I.     Hire a cleaning lady or a cleaning company?

II.   Hire the cheapest cleaning company out there or hire a reputable company that charges a little more?

Let us look at #1 first.  The cleaning lady.  Are you aware of the fact that cleaning ladies carry with them a tremendous amount of liability?

Check this out:

a.  Once you bring a cleaning lady into your home, you become her direct employer.

b.  You immediately are responsible for her taxes as well as her health. This means that if she slips in your home and gets hurt, you have to pay her medical bills. 

c.  If you are paying $1,400+ a year to her, you had better be taking care of the taxes. Otherwise, you are in a serious heap of trouble with the IRS if they ever find out that you are cheating them.

d.  Assuming that you are willing to work with the IRS for your cleaning lady, you will need to fill in form 926, located at

e.  You may also need to file for an employer ID number, as you are that person’s direct employer.

f.  You will need to withhold and pay 7.65%  [at this time] for the cleaning lady’s social security and Medicare taxes (check with your accountant to verify the percentage)

g.  You will need to withhold federal income taxes, as well as state (again, check with your accountant for direction)

h.  That’s not all.  There is something called “unemployment taxes”.  Guess who is responsible for paying that fee?  YOU are, if you hire a cleaning lady.

i.  There’s more.  Guess who is responsible for giving the cleaning lady her W-2 form at the end of the year?  YOU are.

BUT….if you hire a cleaning company, you are able to avoid all that!

II.  The legitimate cleaning company

If you have decided to avoid becoming an employer, then you have certainly chosen to avoid the cleaning ladies.

That means you have decided to seek out a cleaning company. Guess what? Some cleaning companies are not functioning legally.

Do the following:

a.  When you call around, ask the cleaning companies what type of insurance they carry.   Ask them what insurance company they use.  If they cannot answer, move on.

b.  A legitimate cleaning company will charge you a little more because insurance costs money and it is not cheap. 

Questions? Confused?  Give me a call!

Cathy @ 301-322-7112

Avoid “Cleaning Ladies” Like the Plague!

By:  Cathy Green

I like to warn potential clients not to hire “off the street” cleaning ladies. Look at the ad below, from Craig’s List:




This “cleaning lady” then goes on the spell out a list of services she provides. And she ends with:



I have ONE piece of advice for those who think they can save a buck by hiring a “cleaning lady” from off the street, as opposed to a legitimate, registered cleaning company. DON’T DO IT!

Doing so could cost you your money, jewels, property…health, or even your life.  “Cleaning ladies” are not registered. They are not real businesses. They DO NOT pay taxes. And when you bring one of them into your home, you are liable if they get hurt in your home AND you are responsible for those taxes.


Looking for Cleaning Ladies on Craigs List

By:  Cathy Green

I saw the following ad on Craig’s List:


I’m looking for a maid in washington DC to come to my apartment on a bi-weekly basis to start (we can discuss your fee if you do this). I want somebody that is a good cleaner. However, I am also looking for someone that not only cleans, but also does “maid” type services such as folds and puts away my clothes, makes bed, and helps to organize my closet (by folding/putting away clothes). Please contact me if you do these things and are looking for work.


In the summer of ’08 there was a news report about a man who hired a “nude maid” from Craigs List  and the “maid” promptly disrobed and stole $40,000 worth of his wife’s jewelry (the wife was out of town).  Your best bet in seeking out a cleaning service is to either use the old fashioned Yellow Pages or complete a Google search for legitimate companies.

There are some things I want you to notice about the advertisement above:

a. The person is not searching for a legitimate company; rather, he or she is searching for “a good cleaner” who can do some maid chores.

b. Here is the clencher. The person said, “Please contact me…..” if you are looking for work.

Hmmmmm. That tells me that this person is searching out some entity from off the street who is able to clean and organize clothes. This person is not searching out a real company because real companies charge more.

This is a warning to those who are willing to pick up entities from Craigs List and other lists. Don’t do it!

Someone can easily come in from off the streets and interview well. Then over a period of time, that person can wipe out your valuables. It is not safe to hire people from off the street. Yes, it’s cheaper for certain but it’s not to your advantage.  Real cleaning companies do background checks and are responsible for who enters your home!

Does it cost more to hire a real company that is bonded and insured? You bet it does! It is worth it? Absolutely. I’ll say it again. If you are about to hire someone from off the street to enter your home…..Don’t do it!

High End Services to High End Homes

I receive so many calls from potential clients who complain about their former maid services that entered their homes and promptly destroyed or damaged their property.

One of my most recent calls was from a woman who said that her maid service had actually walked off and left her front door wide open—endangering her elderly mother who was in the home and her show quality animals who were in the home.  Not to mention that a bad element could have walked in and robbed the house.  Yes, she did fire that company and promptly hired UpperCrust Maids, LLC.

A home is a precious piece of property. Don’t entrust your home to just anyone.  UpperCrust Maids, LLC specializes in high end residences. We customize our services and products to meet the needs of your individual home. And we follow safety regulations.  You’ll never come home to find your front door hanging open!

Tired of paying your hard earned money to unprofessional “cleaning ladies” and companies?  Give us a call:  301-322-7112 or email us at


The Professional Cleaning Tech

By:  Cathy Green

UpperCrust Maids, LLC often goes into homes to do “clean up work” following other house cleaning companies that did not do their job.

My employees recently cleaned a beautiful home in Washington, DC. The owner mentioned to me that the other cleaning company had gone in and during their “cleaning” of the house, spent all their time complaining to the owner about how much there was to do and about the pain to their knees.

First of all, it’s totally unprofessional for cleaning techs to complain to clients. Secondly, a cleaning company that respects its workers will supply them with pads for their knees so that when they are washing the baseboards or getting into corners, etc, their knees won’t feel any pressure. There are many types of knee pads. Some can be attached to knees and some are simply pads that are portable.

What struck me though was how dusty and dirty the baseboards were so I’m unclear as to what the cleaning techs were complaining about. There was no evidence that they had cleaned anything in that house.

I’ve said it before and I’ll say it again. I truly believe that less than 1% of the cleaning companies out there are worth their weight. A cleaning company is only as good as its employees and if they are not trained or happy or well equipped, their work will reflect those issues.

Rest assured that our techs are professional. They enjoy their work and they are well compensated. Give us a call at 301-322-7112 or email us. We look forward to working with you!

Getting Your Money’s Worth From a Cleaning Business

By:  Cathy Green

   I entered a home recently to complete an estimate. It was an absolutely gorgeous home and the owner informed me that she had recently—-3 weeks ago, fired her maid service because they had not truly been cleaning the home and she was not able to communicate with them because they did not speak English.

Apparently, the owner of the company was a “very nice” person but the cleaners would only clean when she was around. Other than that, they would go into the house, “work” for about an hour, and leave with no evidence that they had ever been there.

As I always do, I went on the house tour with the owner. When I’m on a house tour, my goal is to check places that most cleaning companies miss—baseboards, window ledges, book shelves, behind doors, underneath beds and couches, etc.

The two of us started to ascend her steps and I was flabbergasted by the amount of dirt and dust on the baseboards of the stairs. How could the maid service have missed such a glaring problem?

Upstairs, the ceiling fans were caked with dust and it was obvious that they had not been touched. In the basement—where her husband maintained a professional office, the waiting room was loaded down with spider webs.

Because there is no way the home had deteriorated into that condition in only three weeks, I concluded that the maid service that had been going into the home had only completed a cursory type of cleaning. They would go in, quickly clean the living and dining room areas [which are easy to clean since they are rarely used], but the remainder of the house was pretty much ignored, as evidenced by all the dog hair all over the place.

She hired UpperCrust Maids. The cleaning techs did a fantastic job. And I assured her that unlike most cleaning companies, my techs will work just as hard when I am not around as when I am in their presence. They take pride in their work. Furthermore, I am known to dismiss techs who don’t meet our standard of excellence. We maintain only the best staff and will not allow a second rate cleaning tech to work for our company.

Are we perfect? Absolutely not. But we strive for perfection. Also, you will be able to communicate with our techs because all of them speak English. If they ever miss anything, simply call me or send me an email and I’ll ensure they get it the next time they are in your home.

Are you tired of paying top dollar while receiving third rate services? Stop throwing your hard earned money away. Give UpperCrust Maids, LLC a call and we will get out there as soon as possible to offer an in home estimate. Your satisfaction is our guarantee!